Frequently Asked Questions
We are proud to offer great customer service and information to help you become as knowledgeable about La Luna Sound as possible. This page is designed to answer questions about La Luna Sound and our policies. If you have a question that can't be answered on our website, feel free to email us at
Do you use any endangered wood species?
No. We carefully research international treaties and laws to make sure we do not use any wood that is endangered or in dwindling supply. As a result, we discontinued the use of Ebony for our products, even though many instrument manufacturers continue to offer products made with Ebony.
Are your guitar picks patented?
We have applied for a petent with the USPTO in early 2014, and were granted a provisional patent. We hope to finalize this processin early 2015.
Can I buy La Luna picks locally?
We have partnered with several fine retail stores in locatuions throughout the U.S. Please email us and let us know what town you live in and we will notify you of the closest retail location.
What is La Luna's Warranty on your products?
We are so confident in our hardwood picks and related merchandise that we offer a lifetime warranty on all of our products. Our Guitar Picks are engineered and designed to last through any normal usage. However, wood and silk being natural materials, there is an occasional pick that gets past our quality control. If for any reason you are not completely satisfied with your pick please contact us and let us know. We will replace the pick with a new one.
What is the difference between your various wood types and pick styles?
Different woods have different structural properties such as hardness, grain patterns, weight, etc. As a result, different woods will produce a slightly different tone from your stringed instrument. Rosewood, for example, will produce a deeper, more bass / less treble sound that most of our other woods. Bubinga (one of my personal favorites) has a slightly brighter sound due to it being a harder, more dense wood. Olive wood is somewhere in between. However, as mentioned earlier, hardness doesn't tell the whole story. You'll just need to try a couple of different woods out and see which ones feel good in your fingers and sound the best to your ear. For some great information on the properties of various woods, see www.wood-database.com.
How do your picks wear over time?
We get asked this question a lot. I personally play acoustic guitar and mandolin, and I play pretty hard, but have not worn out one of our picks. On the other hand, I met a local musician who had worn one of our picks into a rough circle, but was still proudly playing the same pick. It would follow that our guitar picks would result in longer string life for your instrument, although we haven't done any analysis to this point. Each one of our picks has its own unique personality, and you will probably find that you get accustomed to a specific pick.
Are there any shipping costs?
We provide free shipping within the continental U.S., Please email us with any questions regarding overseas delivery.
How long will it take my guitar picks to arrive?
In most cases we will ship within 48 hours via USPS. For larger orders, out-of-stock orders, and custom engraving, please allow up to 10 business days for delivery.
Do you give discounts for multiple orders or return customers?
Absolutely. We value your continued interest in our products and love to see re-orders. We work with retailers throughout the United States and will work with you to make sure you get the best price available.